Legal

Terms and Conditions

The terms on which you may use this website and enquire about working with us. Please read them before you get in touch.

Last updated

1 September 2026

01

About These Terms

These terms apply to this website and to enquiries made through it. By browsing the site or sending us an enquiry, you accept them. If you do not, please do not use the site.

They sit alongside our Privacy Policy, which explains what we do with the information you give us.

02

Who We Are

LIVIL is an interior design and custom furniture studio working across India. We design and deliver residential and commercial interiors, and we make the furniture that goes in them.

You can reach us at 26/5 Qutub Vihar, Dwarka Sector 19, New Delhi, or on +91 9625952842 by phone or WhatsApp.

03

Using This Website

You are welcome to browse the site, and to save or print pages for your own reference while you decide whether to work with us.

Please do not:

  • copy, republish or resell any part of the site, or present our work as your own
  • use the site, or anything on it, to train a machine learning model
  • interfere with the site, its hosting, or anyone else's use of it
  • send us anything through the site that is unlawful, or that is not yours to send

We may change, suspend or withdraw any part of the site at any time. We do not promise it will always be available, or always free of faults.

04

Enquiries and Consultations

An enquiry is an invitation to talk. It is not a booking, and it does not commit either of us to anything.

We will come back to you to understand the space, the brief and the budget. If it is a good fit, we will put a written scope in front of you. Work begins when that scope is agreed in writing, not before, and not on the strength of anything said on this website.

We may decline an enquiry, and we do not have to give a reason.

05

Quotes, Estimates and Scope

Any figure given before we have surveyed the site is indicative. Interiors are priced on measured drawings, specified materials and an agreed scope, and none of those exists at the enquiry stage.

The written scope you sign is what governs the work: what is included, what it costs, and the timeline for each stage. If anything on this website disagrees with it, the signed scope wins.

Changes to an agreed scope, such as a different finish, an added room or a moved wall, affect cost and timeline. We will tell you how, in writing, before we act on them.

06

Bespoke and Custom Made Work

Our furniture and joinery are made to order for a specific space, and two things follow from that.

Timber, stone, veneer, leather and finishes applied by hand all vary in grain, colour and texture. That variation is a property of the material rather than a defect, and no two pieces will be identical.

And a piece made to order cannot be restocked or resold. Once a bespoke item is in production it cannot be cancelled or returned, except as the signed scope allows or as the law requires.

07

Images and Visualisations

Photographs on this site show completed work and materials. They are here to show how we design and build, not to describe what you will receive.

A 3D visualisation is a design tool. It represents the intent, layout and specification of a scheme; it is not a photograph of a finished room, and lighting, colour and screen calibration all change how it reads.

Where a material matters to you, ask for a physical sample. That is the only reliable way to judge a finish, and we would rather you did.

08

Intellectual Property

The design of this site, its text, its photography and the LIVIL name and mark belong to LIVIL or to the people who licensed them to us. Nothing on this page transfers any of it to you.

Drawings, visualisations, specifications and design concepts we prepare for a project remain ours unless the signed scope says otherwise. You may use them for that project; please do not pass them to another studio or contractor to build from.

We may photograph completed work for our portfolio. If you would rather we did not, tell us and we will not.

10

Liability

We take care over what we publish here, but this site is general information about our work. It is not design advice for your space, and it is not a substitute for a survey.

So far as the law allows, we are not liable for loss arising from relying on this website alone, from the site being unavailable, or from a third party service embedded in it. Our responsibility for a project is set out in the scope you sign.

Nothing here limits liability that cannot be limited under Indian law, including for death or personal injury caused by negligence, or for fraud.

11

Privacy

What we collect, why, who else sees it and how to have it removed is set out in our Privacy Policy. It forms part of these terms.

12

Changes to These Terms

We may update these terms as the business or the site changes. The version on this page is the one that applies, and the date at the top tells you when it last changed.

13

Governing Law

These terms are governed by the laws of India. The courts at New Delhi have jurisdiction over any dispute arising from them.

14

Contact Us

If any of this is unclear, ask us before you rely on it. We would rather answer a question than have it become a disagreement.

  • +91 9625952842
  • 26/5 Qutub Vihar, Dwarka Sector 19, New Delhi

Or send us a message from the contact page and we will come back to you.

Ready to Start Your Interior Project?

Tell us about the space. We will come and look at it, talk through what it needs, and put a scope and a timeline in writing before you commit to anything.